TERMS & CONDITIONS
Legal Disclaimer
Welcome to CKANDLE! Our Terms & Conditions and Legal Disclaimer are designed to provide you with clear guidelines about the legal boundaries governing your activities on our website. These terms are binding and define the relationship between you, as a visitor or customer, and us as the website owner.
Understanding Our Terms & Conditions
Our Terms & Conditions serve to protect both you and us, the website owner. They address important issues such as who is allowed to use the website, payment methods, changes in offerings, warranties, intellectual property rights, and account management. As an online candle store, it's crucial for us to establish guidelines that ensure a safe and secure shopping experience for all our visitors and customers. These Terms and Conditions (“Terms”) govern your use of our website (the “Site”), products, and services. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use our Site.
1. Eligibility You must be at least 18 years old, or the age of majority in your jurisdiction, to make
purchases from our Site. By using this Site, you represent that you meet these requirements.
2. Products and Orders - All products displayed on our Site are subject to availability. - We reserve the
right to limit quantities or discontinue products at any time. - Product descriptions, pricing, and
availability are subject to change without notice. - We make every effort to display our products
accurately, but we cannot guarantee exact color, appearance, or size on digital screens.
3. Pricing and Payment - All prices are listed in U.S. dollars unless otherwise stated. - Payment must be made in full at the time of purchase using accepted payment methods (credit/debit card, PayPal, etc.). By submitting payment information, you represent that you are authorized to use the chosen paymenT method.
4. Shipping and Delivery - Shipping costs, methods, and estimated delivery times are provided at
checkout. - We are not responsible for delays caused by carriers, customs, weather, or other
circumstances beyond our control. - Risk of loss passes to you once the product is delivered to the
carrier.
5. Returns and Refunds - Due to the nature of our products, all sales are final and non-refundable,
unless otherwise stated in writing. - Because CKANDLE products are hand-poured and made with natural soy wax, minor variations such as frosting, uneven surfaces, or other cosmetic conditions may naturally occur. These characteristics are normal for soy-based, fragrance-free candles and do not affect
performance or quality. - If you receive a defective or damaged product (beyond normal natural
variations), please contact us within [7] days of delivery for resolution.
6. Intellectual Property - All content on the Site — including text, images, logos, product designs, and
graphics — is the property of CKANDLE or its licensors and is protected by copyright, trademark, and
other intellectual property laws. - You may not copy, distribute, modify, or exploit any content without
prior written consent.
7. Prohibited Uses You agree not to use the Site or products for any unlawful purpose, including but not limited to: - Violating local, state, national, or international laws. - Attempting to gain unauthorized access to our systems or interfering with Site functionality. - Using our products in a manner inconsistent with their intended purpose.
8. Limitation of Liability To the fullest extent permitted by law, CKANDLE shall not be liable for any
indirect, incidental, consequential, or punitive damages arising out of or related to your use of our Site
or products. Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
9. Indemnification You agree to indemnify and hold harmless CKANDLE, its affiliates, and employees
from any claims, damages, liabilities, or expenses arising from your misuse of the Site or violation of
these Terms.